Offering free products is one of the best ways to promote our store and gain the trust of our customers. We are confident that you will be amazed by the quality of our products and recommend us to your family and friends!
We offer free shipping for all products but not for the free giveaway items.
For free products you have to pay a small amount of shipping and handling cost. We have no extra costs. The taxes are all included in the price of the product. So we made sure our customers can do shopping without worries.
Your products come from different warehouses and to prevent you from waiting too much, we prefer to deliver your order as soon as one or more items are ready. You will receive your order in several packages.
You don`t have to worry because this is normal. The delivery time is between 2 and 4 weeks. This is because we work directly with manufacturers from around the world, this is what allows us to offer the best prices. In any case, if you have not received your item within six weeks (42 days) we will refund you and you keep the item if you receive it.
Tracking will be made available as soon as we get updated from the couriers.
You can see your order at our Track order page (it can take 5-10 days until the tracking information is available) or you can contact us via firstname.lastname@example.org and we will provide your tracking details.
Because of the carriers we can't provide tracking on some items but we guarantee that you will receive your items (as long as the address in your checkout is correct).
Our website is on a HTTPS server. All pages are secure and can`t be hacked or targeted by malware. Everything related to orders and payments are safe. Concerning this settlement we use PayPal, a safety reference, in internet transaction.
You can trust us that our shop is 100% safe and secure.
We offer a 100% refund or a replacement item that is shipped to your door for free if there is a mistake on our part. This applies to:
Your item is lost in transit
Your item is damaged in transit
You receive the wrong item or item description based on your order
Refunds & returns will not be processed after 60 days of the customer purchasing the merchandise. So please contact us within the first 1- 2 weeks of you receiving the items. Thanks for understanding.
*Please take care to choose the correct item (color, style, pattern, model etc.) as we cannot refund you if you make an incorrect order. If you notice that you have ordered incorrectly, please let us know ASAP (within 24 hours) and we may be able to resolve the issue.